Big shout out to GoDaddy customer support for constantly empowering clients like me to effectively do our jobs!
After migrating a domain from another Godaddy account, unbeknowst to me we inherited DNS settings for legacy GoDaddy email. Gotta clear the cnames and start adding everything below so it matches this exactly. Figure this, to save $30, 40 or $80 a year on free email with hosting…. you should be willing to take a hit for the team and get someone to manage your DNS!
If your domain isn’t registered in the same account as your hosting or it’s registered elsewhere, use the following DNS records for your cPanel shared hosting account’s Web hosting and email.
NOTE: DNS changes can take up to 48 hours to take effect across the Internet.
Mandatory
| Record Type | Host | Points to |
|---|---|---|
| A (Host) | @ | Your hosting account’s IP address. For more information, see Finding Your Hosting Account’s IP Address. |
| CNAME | www | @ |
| CNAME | @ | |
| MX (Mail Exchanger) | @ | mail.[your domain name], for example mail.coolexample.com
NOTE: Use MX Priority 0 |
You must delete any other MX (Mail Exchanger) entries in the DNS zone file for your email to work. The MX entry listed above should be the only MX entry.
If you have your cPanel site set up on a subdomain (e.g. cpanel.coolexample.com), replace each instance of “@” with your subdomain and use the domain name including the subdomain in the MX record.
If your domain is registered here, you can make these changes through your domain’s DNS manager. For more information, seeManaging DNS for Your Domain Names.
Optional
You do not need to add all of these records to your zone file, but doing so will make certain functions work, such as Autodiscovery through Outlook.
| Record Type | Host | Points to/Value |
|---|---|---|
| A (Host) | admin | Your hosting account’s IP address. For more information, see Finding Your Hosting Account’s IP Address. |
| CNAME | autoconfig | @ |
| CNAME | autoconfig.admin | @ |
| CNAME | autodiscover | @ |
| CNAME | autodiscover.admin | @ |
| CNAME | cpanel | @ |
| CNAME | ftp | @ |
| CNAME | @ | |
| CNAME | webdisk | @ |
| CNAME | webdisk.admin | @ |
| CNAME | webmail | @ |
| CNAME | whm | @ |
| CNAME | www.admin | @ |
| TXT | @ | v=spf1 a mx ptr include:secureserver.net ~all |
| TXT | admin | v=spf1 a mx ptr include:secureserver.net ~all |
| Record Type | Service | Protocol | Name | Priority | Weight | Port | Target |
|---|---|---|---|---|---|---|---|
| SRV | _autodiscover | _tcp | @ | 0 | 0 | 443 | cpanelemaildiscovery.cpanel.net |
| SRV | _autodiscover | _tcp | admin | 0 | 0 | 443 | cpanelemaildiscovery.cpanel.net |
You can also remove the following DNS entries:
CNAMEs — email, imap, pop, and smtp
